Transparency & Trust

Terms of Service & Privacy Policy

These policies explain your rights and how we handle your data when you use Ejeh's Farm and Logistics Solutions Limited services.

Effective date: August 19, 2025

Terms of Service

Welcome to Ejeh's Farm and Logistics Solutions Limited (“Ejeh’s Farm”, “we”, “our”, or “us”). By accessing or using our websites, marketplaces, products, or services (collectively, the “Services”), you agree to these Terms. If you do not agree, please discontinue use.

1. Eligibility & Accounts
  • You must be able to form a binding contract in your jurisdiction.
  • You are responsible for safeguarding your login credentials and all activities under your account.
2. Products, Pricing & Orders

We aim for accurate product information (quality, grade, unit, packaging), but errors may occur. Prices are subject to change prior to order confirmation.

  • Orders are offers to buy and require acceptance/confirmation from us.
  • Taxes, duties, and logistics fees (where applicable) are borne by the buyer unless stated otherwise.
  • We may limit or cancel quantities to prevent fraud or errors.
3. Shipping, Delivery & Risk

Delivery timelines are estimates. Risk of loss passes to you upon delivery to your specified location or carrier, as applicable.

4. Returns, Rejections & Quality Claims

Notify us promptly of any quality issues with clear evidence (photos, batch numbers). Approved returns/replacements follow our quality policy and applicable law.

5. Acceptable Use
  • No unlawful activity, interference, scraping without consent, or attempts to breach security.
  • Do not misuse confidential price lists or private offers.
6. Intellectual Property

All content (logos, text, graphics) is owned by Ejeh’s Farm or its licensors. You may not copy or use our IP without written permission.

7. Warranties & Disclaimers

Services are provided “as is” and “as available”. To the extent permitted by law, we disclaim implied warranties (merchantability, fitness, non-infringement).

8. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages. Our aggregate liability is limited to the amount you paid for the product/service giving rise to the claim.

9. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Federal Republic of Nigeria. Disputes shall first be addressed through good-faith negotiation; if unresolved, they may be submitted to competent courts in Nigeria.

10. Changes to the Terms

We may update these Terms. Continued use after changes means you accept the revised Terms. See the “Effective date” above.

Privacy Policy

This Privacy Policy explains how Ejeh’s Farm collects, uses, shares, and protects your information when you use our Services.

1. Information We Collect
TypeExamplesPurpose
ContactName, email, phone, companyAccount creation, support, communication
TransactionalOrders, invoices, paymentsOrder fulfilment, accounting, fraud prevention
Log/DeviceIP, browser, pages visitedSecurity, analytics, service improvement
MarketingPreferences, interactionsPersonalized offers (with your consent where required)
2. How We Use Your Information
  • Provide and improve our Services and customer support
  • Process orders, payments, logistics, and compliance
  • Detect and prevent fraud or abuse
  • Communicate about updates, offers, and policy changes
3. Legal Bases

Depending on your location, we rely on legitimate interests, contract performance, consent (where required), and legal obligations.

4. Cookies & Similar Technologies

We use cookies to remember preferences, enable core features, and analyse traffic. You can control cookies in your browser settings. Some features may not function without essential cookies.

5. Sharing of Information

We may share information with service providers (e.g., payment, logistics, IT), professional advisers, or as required by law. We do not sell your personal data.

6. Data Security

We implement administrative, technical, and physical safeguards appropriate to the nature of the data. No method of transmission or storage is 100% secure.

7. Data Retention

We retain information for as long as necessary to fulfil the purposes outlined, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights
  • Access, correct, or delete your personal data
  • Object to or restrict certain processing
  • Withdraw consent where processing relies on consent
9. Children’s Privacy

Our Services are not directed to children under 13 (or the age defined by local law). We do not knowingly collect their data.

10. International Transfers

Where data is transferred across borders, we use appropriate safeguards in compliance with applicable laws.

11. Changes to this Policy

We may update this Policy from time to time. Material changes will be highlighted on this page with an updated effective date.

Contact Us

If you have questions about these Terms or our Privacy Policy, contact us:

Ejeh's Farm and Logistics Solutions Limited

Abuja, Nigeria

support@ejehfarms.com

+234 (0) 000-000-0000

For data access/erasure requests, use the subject line: “Privacy Request”.